Privacy Policy

Last updated: 2/9/2025

Preppy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app, website, and services (collectively, the "Services"). By accessing or using the Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use Preppy:

Information You Provide to Us

• Account Information: When you register for an account, we may collect your name, email address, and password.
• Payment Information: If you subscribe to paid features, we may collect billing information (e.g., credit card details) via our secure payment processor.
• User Content: Any information you input into the app, such as interview responses, audio submissions, and notes, is stored to provide our Services.

Information Automatically Collected

• Device Information: We may collect information about the device you use, including IP address, operating system, and browser type.
• Usage Data: We track how you interact with the Services (e.g., pages visited, features used).
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our Services.
• To generate AI-powered interview simulations and feedback.
• To personalize user experiences and tailor content.
• To process payments and manage subscriptions.
• To monitor and analyze usage patterns to improve functionality.
• To communicate with you about updates, new features, or customer support.

3. AI-Powered Features and Third-Party Services

Preppy uses third-party AI services to deliver core functionality, including generating interview responses and transcribing audio submissions.

How We Use AI Services

• OpenAI: We use OpenAI’s GPT-based API to generate interview simulations, feedback, and other text-based features. User-provided data, such as interview responses, is processed by OpenAI temporarily to generate outputs. OpenAI may retain this data for a limited time in accordance with their policies to improve service quality. Learn more about OpenAI’s Privacy Policy.
• Azure Speech Services: We use Microsoft Azure Speech Services to process audio inputs for transcription. Audio data is transmitted securely and processed in real-time. Learn more about Microsoft Azure’s Privacy Policy.

We do not retain raw audio submissions or text outputs longer than necessary for providing the Services.

4. Data Sharing

We may share your information with third parties in the following scenarios:

• Service Providers: Trusted third parties assist us in delivering our Services (e.g., payment processors, hosting providers, AI services).
• Legal Obligations: We may disclose your information to comply with applicable laws, court orders, or governmental requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.

We do not sell your personal information to third parties.

5. Data Storage and Security

We implement technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

Data processed by third-party AI services is transmitted securely. OpenAI and Azure may temporarily retain data in accordance with their respective privacy policies.

6. Your Privacy Rights

Depending on your location, you may have certain rights under applicable data protection laws, including:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal or contractual obligations.

To exercise these rights, please contact us at privacy@heypreppy.ai.

7. International Data Transfers

If you access Preppy outside the USA, your data may be transferred to and processed in the USA. These jurisdictions may have different data protection laws than your country of residence.

8. Data Retention

We retain your personal data only as long as necessary to provide the Services or comply with legal obligations. After this period, data will be securely deleted or anonymized.

9. Children's Privacy

Preppy is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be indicated by the "Last updated" date. Significant changes may be communicated via email or a prominent notice.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Email: privacy@heypreppy.ai

Mailing Address:
HeyPreppy LLC
68 Harrison Avenue
Suite 640
Boston, MA 02111

12. Use of Cookies and Tracking Technologies

We use cookies to:

• Authenticate users and remember preferences.
• Analyze app usage to improve performance.
• Track how users interact with features.

You can manage cookie preferences in your browser settings.